Privacy

Livo Group Ltd is the data controller for this site. We collect only what we need to answer an enquiry and fulfil an order.

What we collect

The details you type into our forms (name, company, email, phone, message), the items you ask about, and your connection's IP address, which we use to stop abuse of the forms. The site sets no advertising or analytics cookies.

How we use it

To reply, to quote, to invoice and to deliver. Order details are kept for six years as HMRC requires. Enquiries that do not become orders are deleted after twelve months.

Who sees it

Our purchasing team and the systems we use to run the business: our order system, our payment provider when you pay, and the carrier when we deliver. We do not sell or share your details for marketing.

Your rights

Ask us at purchasing@livogroup.co.uk to see, correct or delete what we hold about you. You can also complain to the Information Commissioner's Office.